Effective Date: 28th July 2025

This Privacy Policy explains how Room to Breathe (“we”, “us”, or “our”) collects, uses, and protects any information that you provide when you use this website or engage with our hypnotherapy services. We are committed to ensuring that your privacy is protected.

1. Who We Are

Room to Breathe is a trading name of MountjoyGoldfinch Therapy Ltd.
Company registration number: 16451026.
Registered address: Level One, 86 Queens Road, Buckhurst Hill, Essex, United Kingdom, IG9 5BS
Email: info@roomtobreathe.co

Room to Breathe is a professional hypnotherapy practice based in the UK, offering therapeutic support to help individuals manage emotional, behavioural, and psychological challenges.

2. What Information We Collect

We may collect the following personal data:

Contact Information: Your name, email address, telephone number, and postal address.
Health Information: Details relating to your physical and mental well-being that you choose to share.
Therapy Session Notes: Confidential notes taken during sessions.
Website Data: IP address, browser type, pages visited (collected through cookies and analytics).
Communication Records: Emails, calls, and messages exchanged.

3. How We Collect Data

• When you fill out contact or enquiry forms.

• When you book appointments online or over the phone.

• Through email correspondence or phone consultations.

• During in-person or online hypnotherapy sessions.

• Automatically via cookies and analytics tools on our website.

4. Why We Collect Your Data

We collect your data for the following reasons:

• To respond to enquiries and manage appointments.

• To provide hypnotherapy services in a safe and professional manner.

• To maintain required clinical and financial records.

• To send service updates or relevant information (if consent is given).

• To improve our website performance and user experience.

5. Our Legal Basis for Processing Data

We process your data based on:

• Consent: For marketing and communications.

• Contract: To provide our hypnotherapy services.

• Legal Obligation: For record-keeping and tax compliance.

• Legitimate Interest: To improve our services and operations.

We obtain your explicit consent to process any special category data, such as health-related information.

6. How We Store Your Data

Your personal data is stored securely using:

• Password-protected devices and encrypted storage.

• GDPR-compliant cloud services (e.g., encrypted client notes platforms).

• Locked filing systems (for any paper-based records).

We retain client data for up to 7 years from your last appointment, in line with professional and legal requirements.

7. Who We Share Your Data With

We treat your data with strict confidentiality and only share it:

• With professional supervisors (in anonymised form) for quality assurance.

• With legal or regulatory authorities if required by law.

We do not sell, rent, or trade your personal data to third parties.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Request access to your data.

• Request corrections to inaccurate data.

• Request deletion of your data (where legally applicable).

• Restrict or object to how your data is processed.

• Request transfer of your data to another provider.

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To exercise any of these rights, please contact us at info@roomtobreathe.co

9. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.

For more information, please refer to our Cookie Policy.

10. Policy Updates

We may revise this Privacy Policy from time to time. The most recent version will always be posted on our website, and we encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns about how your data is used, please contact:

Data Controller

Room to Breathe. Gen Goldfinch. Email: gen@roomtobreathe.co